Welcome to Heydude Shoes Store! These Terms and Conditions govern your use of our website dressshoesshops.com and all purchases made through our store. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users worldwide, though we currently do not ship to some Asian and remote regions. By using our site, you confirm you are at least 18 years old or have parental consent to make purchases.

1.2 Intellectual Property

All content on this website, including text, graphics, logos, product designs, and images, is the property of Heydude Shoes Store and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Our comfortable and stylish footwear designs are our pride. Please respect our intellectual property rights.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in describing our footwear collections including:

  • All White Styles
  • Animal Print shoes
  • Athletic & Sneakers
  • Black & White Styles
  • Block Heels
  • Boat Shoes
  • Casual Shoes
  • Classic Running shoes
  • Clogs & Mules
  • Comfort footwear
  • Court Sneakers
  • Cross Training Shoes
  • Dress Sandals
  • Dress Shoes
  • Fashion Sneakers

However, slight variations in color or texture may occur due to monitor settings. If you receive a product that significantly differs from its description, please contact us immediately.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Ordering and Payment

3.1 Order Process

When you place an order, you will receive an order confirmation email. This constitutes our acceptance of your order. We process orders within 1-2 business days (excluding weekends and holidays).

3.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your complete payment information on our servers.

3.3 Pricing and Taxes

All prices are in US Dollars. You are responsible for any customs duties, taxes, or fees imposed by your country.

We occasionally offer promotions like BOGO Free (Buy One Get One Free). These are subject to specific terms stated at the time of offer.

4. Shipping Policy

4.1 Shipping Methods

We offer two shipping options:

  1. Standard Shipping ($12.95): via DHL or FedEx, delivered in 10-15 business days after shipping
  2. Free Shipping: via EMS for orders over $50, delivered in 15-25 business days after shipping

4.2 Delivery Areas

We ship worldwide except to some Asian and remote regions. If your location is not serviceable, we will notify you and cancel the order with a full refund.

4.3 Delivery Issues

You are responsible for providing accurate shipping information. We are not liable for delays caused by incorrect addresses, customs clearance, or unforeseen circumstances.

5. Returns and Exchanges

5.1 Return Policy

We want you to love your Heydude shoes! You may return most items within 15 days of receipt if:

  • Items are unworn and in original condition
  • All original tags are attached
  • Original packaging and packing slip are included
  • Proof of purchase is provided

Hygiene Restriction: For health reasons, we cannot accept returns on Clogs & Mules or Dress Sandals if the protective sole cover has been removed.

5.2 Return Process

To initiate a return:

  1. Contact customer service at [email protected] within 15 days
  2. Include your order number and product details
  3. We’ll provide a Return Authorization Number and instructions
  4. Ship your return to: Heydude Shoes Store Returns, 1205 Southwest 128th Street, Oklahoma City, US 73170

5.3 Refunds and Exchanges

Refunds are issued to your original payment method within 5-7 business days after we receive and inspect your return. Original shipping fees are non-refundable.

For exchanges, indicate your size/color preference. If unavailable, we’ll issue a refund.

5.4 Damaged or Defective Items

Contact us immediately with photos of the damage. We’ll arrange a free return and replacement.

6. Customer Responsibilities

6.1 Accurate Information

You agree to provide current, complete, and accurate purchase and account information for all transactions.

6.2 Prohibited Conduct

You may not:

  • Use our products for any illegal purpose
  • Violate any laws in your jurisdiction
  • Infringe upon our intellectual property rights
  • Submit false or misleading information
  • Transmit viruses or malicious code

7. Limitation of Liability

Heydude Shoes Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products beyond the purchase price of the product.

8. Policy Changes

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date.

9. Contact Information

For any questions about these Terms and Conditions, please contact us at:

Heydude Shoes Store
1205 Southwest 128th Street
Oklahoma City, US 73170
Email: [email protected]